TrūIQ Global, LLC, a company incorporated under the laws of the State of UTAH, U.S.A., (referred to herein as “TrūIQ Global,” “we,” “us” and “our”) understands the importance of privacy of individuals (referred to as “users” and “you”). TrūIQ Global, may also maintain websites for several affiliate companies and brands. This privacy notice outlines the personal information TrūIQ Global, may collect and how TrūIQ Global, will use and disclose that information. TrūIQ Global, is committed to protecting your personal information. We have adopted the following policies with regard to collection and distribution of information.
TrūIQ Global, may collect two different types of information, Personally Identifiable Information and Non-Personally Identifiable Information. “Personally Identifiable Information” (“PII”) is information that identifies you as an individual – for example, our name, address, telephone number, email address, credit card information, billing address and shipping information. Non-Personally Identifiable Information” (“Non-PII”) is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and any other information that does not reveal your specific identity.
During the Independent Brand Partners (IBP) enrollment process, or while purchasing product on TrūIQ Global maintained websites, TrūIQ Global may collect PII about you that may be considered sensitive.
TrūIQ Global may also collect PII about you from, among other places: information you provide directly to us, information regarding the services that TrūIQ Global currently provides or has previously provided to you, information TrūIQ Global receives from our affiliated entities (i.e. Customers, Members and IBPs) or third parties relating to the establishment of our relationship (i.e. Credit Card Processors) or the provision of services to you.
This information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications.
TrūIQ Global may collect PII about you to establish or maintain our relationship with you, respond to your inquiries, provide you with services you have requested, keep you informed of services we think may be of interest to you, personalize your experience with us, and for other reasons.
Without PII, TrūIQ Global may be unable to provide you with the services you have requested.
TrūIQ Global does not sell or lease PII about you to others.
TrūIQ Global may share PII about you with others (as permitted by contractual agreement or as required by law) such as our affiliates, third parties in connection with the provision of services to you, government entities and regulatory bodies, and those with whom you have requested us to share information.
Unless restricted by law, regulation, contract, or professional standards, TrūIQ Global may transfer PII about you outside of the United States to other countries for the purposes described in this privacy notice. TrūIQ Global will not share PII about you with an unaffiliated third party who is not performing services for us without first obtaining your permission, except if such sharing is otherwise permitted by this privacy notice.
TrūIQ Global will provide PII about you to the following types of third parties for the associated reasons:
TrūIQ Global will provide your name and address to companies which provide a delivery service between TrūIQ Global and its customers as a means of delivering our products to you as quickly as possible.
You may request access to the PII that TrūIQ Global has about you. You may also request the correction, amendment, or deletion of PII about you that is inaccurate. TrūIQ Global will treat requests for access, correction, amendment, or deletion of PII about you in accordance with its internal policies and applicable legal requirements.
TrūIQ Global maintains reasonable physical, administrative, and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. Our personnel and the personnel of our affiliates are provided access to PII about you only if they have a need to know the information in connection with a legitimate business purpose, such as (a) the provision of services to you or (b) to help identify other services that TrūIQ Global and it affiliates offer that may be of interest or use to you.
Additionally, TrūIQ Global will only use PII for the purpose which it was intentionally collected. TrūIQ Global will take reasonable measures to safeguard your information and ensure that it is accurate, complete, and current.
To comply with EU and other County/Sate data privacy directives, TrūIQ Global applies the US-EU and US-Swiss Safe Harbor Framework developed by the US Department of Commerce pertaining to the collection, use, and retention of personal information from the European Union member countries. TrūIQ Global complies with the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. (For more information or questions concerning the Safe Harbor program please visit: http://export.gov/safeharbor/index.asp)
Please note that email communications are not necessarily secure. Accordingly, you should not include credit card information or other sensitive information in your email correspondence to us.